The NSW Government’s Bus Industry Taskforce has published a landmark report following a comprehensive review and consultation on the state’s bus services. Spanning nine months and involving over 9,000 surveys, the consultation revealed that while bus services are a lifeline for many communities, significant improvements are needed in frequency, reliability, and coverage across New South Wales. The taskforce highlighted the urgent need for more frequent services, especially in growth areas and regional towns where inadequate bus coverage has left residents disconnected. Overcrowding on popular routes, frequent cancellations, and unreliable timetable information were among the most common complaints. Additionally, respondents emphasized the...
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